We create a digital ecosystem to bring RECUPs services and experiences to customers, partners and delivery services.

Project Introduction

RECUP and REBOWL is Germany’s largest reusable packaging system for food service businesses.

The digital ecosystem allows consumers and partners to easily become part of the REvolution and avoid packaging waste.
We supported in creating their digital ecosystem.

Project Overview

Year

Sep, 2020
– today

Services

Strategy, Evaluation, Branding, UX Design, UI Design, Platform Development, Backend & Data Management, Architecture, Infrastructure

UI/UX Stack

Figma,
Miro,
Notion

Tech Stack

Expo, React Native, Typescript, Fastify, Node.js, MongoDB, PM2, Sentry

Methodology

Project Methodology

Challenge

Develop a system which allows consumers and partners to take part in RECUPs vision of reducing waste in their day to day life.

Approach

Continuously deliver more value for the users over time by working with an agile SCRUM framework.

Including actual customers and partners of RECUP in the process to understand their needs and quickly test ideas.

Gathering feedback for delivered features to iterate and improve them constantly.

Results

By listening to users we were able to build an ecosystem which constantly evolves and connect people with technology that actual helps them to use the RECUP services digitally whether its delivery, searching for partners or interacting with the community.

Story

Project App for all users

2020-Today

Bringing the iOS only app to Android users

With the already existing RECUP App users where able to display all available RECUP Partners as Pins on a map to find the nearest location to return their used RECUP and REBOWLs.

Since the app was only available on the Apple App Store a lot of users where not able to to participate.

We rebuild the app and used cross-platform technology to bring all features to the Android platform and their users.

To be able to handle thousands of partner locations we drastically increased the performance by clustering and added a lot of neat and intuitive features to support users on their journey.

Additionally we were involved to handle data in the background and manage data exchange with other companies and organisations.

UX & UI Design

Usage and Feature Design

Information Architecture

Interface Design

Information Design

Visual Design

Tech Stack

Cross-platform

Expo

React Native

iOS

Android

Optimization

Scalable

Technology

Technical Architecture

Software Development

IT Quality Assurance

Continuous Integration

Monitoring & Reporting

Maintenance

Extension

IT Infrastructure

Operations

IT Security

Project Digital deposit

2020-2022

One QR-Code for seamless deposit:
The digital deposit system prototype

To be able to pay cashless and to cope with the new requirements due to the COVID pandemic we envisioned, created and field tested a new digital deposit system.

Until this point in time the deposit for RECUP products was exchanged in cash-only. In collaboration with the Boston Consulting Group Digital Ventures (BCG DV) we designed a new service to enable consumers and partners to exchange the deposit digitally and contactless.

We therefore spoke with many experts and key users, conducted a multitude of user tests and field-tested several solutions.

We then built the digital infrastructure to be able to launch the extended ecosystem.

Strategy

Business Strategy

Requirement Analysis

Market Research

Stakeholder workshops

Business Modelling

UX & UI Design

Usability Evaluation

Service Design

Usage and Feature Design

Information Architecture

Interface Design

Information Design

Visual Design

Technology

Technical Architecture

Software Development

IT Quality Assurance

Continuous Integration

Monitoring & Reporting

Maintenance

Extension

IT Infrastructure

Operations

IT Security

Project Partner Delivery

2020-Today

Food delivery: Take the digital deposit to the next level

Reducing waste even further RECUP partnered up with Lieferando to bring their reusable packaging to the food delivery sector.

To be able to handle RECUPs deposit system not only digital, but also remotely, we developed a token-based system to connect consumers with delivery partners to exchange the deposit directly over their apps.

After adding a payment method, consumers create their single-use tokens, add them to their delivery notes and the delivery partner will add the correct deposit based on the size of the delivery.

Strategy

Business Strategy

Requirement Analysis

Market Research

Stakeholder workshops

Business Modelling

UX & UI Design

Usage and Feature Design

Information Architecture

Interface Design

Information Design

Visual Design

Technology

Technical Architecture

Software Development

IT Quality Assurance

Continuous Integration

Monitoring & Reporting

Maintenance

Extension

IT Infrastructure

Operations

IT Security

Highlights

RECUP MapRoad to reducing waste

Searchable map Find RECUP partners by name or location to drop off or grab your cups and bowls.

Routing Let your navigation app guide you directly to your selected RECUP partner.

Community Your favourite shop is not yet a RECUP partner? Suggest them right in the app and RECUP will reach out to them. We connected multiple data providers to share even more details.

Digital deposit for deliveries
Create your single-use delivery token and let the partner handle the deposit for your food delivery.

Payment directly in the appJust add your credit card securely and all the deposit charges will be handled for you.

Searchable map Find RECUP partners by name or location to drop off or grab your cups and bowls.

Routing Let your navigation app guide you directly to your selected RECUP partner.

Community Your favourite shop is not yet a RECUP partner? Suggest them right in the app and RECUP will reach out to them. We connected multiple data providers to share even more details.

Let’s hear some words from RECUP.

At RECUP, Nua Studios turned out to be a crucial partner as a one-stop shop for our digital product development. With the goal to digitalise our business model and launch two mobile apps in the process, they were ready to accompany us along every step, from discovery to ideation to implementation and maintenance.Not only was Nua Studios an exceptional partner for UI & UX, but also for the development of complex systems involving user authentication, payments, digital wallets and more.

We could feel that they really cared about our products by showing enthusiasm, bringing forward own ideas and always being available. We had a blast working together, and I hope we will again some day!

Sinan Saglam

Digital Product · RECUP

Have a look at some of our recent projects

RECUPs Digital Ecosystem

One ecosystem to bring RECUPs services and experiences to customers, partners and delivery services. Including native Apps, Backend and Data Management.